WM
Witness M

1 reviews | Active since Jul 2014

11 Oct 2016, 11:17

Pathetic service from Telkom

<p>Someone from Telkom called me few weeks ago to offer me one of thier specials. LTE Huawei B315 wifi router. first of all they got the delivery address wrong I had to go fetch the device from the courier company, now close to two weeks their sim card still not active. when I call telkom customer line some they tell me I should call Mondo to the number that it doesnt go through some keeps on sending request to activation department others will put me through to sales from sales to technical from technical back to customer care. last week I decided to visit telkom store where I was also told a different story that the order was not closed they logged a call which should have responded within 72 hours but still no answer. can someone from telkom call me I need to return the product I need nothing to do with telkom anymore thier service is worst than too bad.</p> <p> </p> <p>Regards,</p> <p> </p>

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Replies (1)
WM
Witness M's update12 Oct 2016, 12:51
Reviewer Update

Finally my SIM card is now active after such a hassle, however still dont believe that issues should be resolved through Hello Peter. Anyway Thank you Joshua Mnisi for your response within 24hrs.

Regards,