Pathetic service from Telkom
I reported that our landline and ADSL was not working exactly a month ago. I have phoned at least 10 times to follow up. Technical department has been out twice and the case has been closed 2-3 times. But problem was never resolved. I am paying for a service which they have no interest in providing. I'm forced to cancel my contract and get a wireless ISP, which will unfortunately cost a lot more.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 Apr 2016, 20:18Hello Lance99,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223343
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223343
Regards
Luleka
Telkom Social Media Team
Telkom's reply13 Apr 2016, 20:18
Official
Hello Lance99,
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223343
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223343
Regards
Luleka
Telkom Social Media Team