Pathetic Service from Telkom!!!

I app**** online for a mobile contract and received over 3 different sales calls to process my application (evidently as it's commissioned based I presume).

Was told telephonically and via sms my application was approved and to expect delivery of the handset within 5-7 days. It has been over 3 weeks, my emails and online queries are ignored and no attempt to return my calls. I was able to get contact 10213 with my order number and the operator was not able to tell me where the order was yet she could confirm the application was approved.

SHOCKING SERVICE and at my wits end with Telkom!