pathetic service from Sacha Perez at Bayside

<p>on 03.03.17 I went into the bayside store to downgrade my adult line.. was assisted by Sacha Perez. she then told my it would take 3 to 4 days to change. I went back into the store on the 17.03.17 only to be told nothing was done on the account. it's already after 6 and could not wait. came back on 19.03.17 and get a whole lot of attitude of Sacha and then she says she does not want to assist me. I end up speaking to Bradley Wesley's who then explains everything. Sacha definitely does not know the products as she given me all the wrong information. Manager not contactable</p>