Pathetic service from *********** Telkom and its employees

Running a small business from home i depend on my telephone and Internet Lines, however during the month of July maybe around the 20th i got a call from a telkom agent telling me that all copper cables will be removed and will not be replaced BUT.... i will be provided with a LTE service instead before my lines get cut by the end of August. Low and behold my service was cut during the second week of July with no LTE service ,router etc. calls to the call centers from 20 AUG up to today 04 Sept from my Cell phone (NO LANDLINE) i have had no joy or luck from this pathetic company. BUT THEY STILL DEDUCT THEIR MONTHLY PREMIUM OF COURSE. calls from cell phone =123minutes 10+calls ***. I got my delivery of the LTE ROUTER and sim on 23 AUG 2019, this is now 04 Sept and the sim is still not activated, with supervisors promising the world and delivering air to call center agents who are incapable or unwilling (you pick) to help or even try to resolve a problem i am fed up with this pathetic service. Jaco Botha ***/Landline *** (not working)