1 reviews | Active since Dec 2011
Pathetic Service from Eishkom!
<p>Got sms ref *** that i made a purchase from telkom when i bought nothing</p> <p>when i phone *** i was put on hold for 10 minutes wasting my airtime and listening to not nice music.</p> <p>After 12 minutes they came back saying that they are the landline enquiries and can't find my reference.</p> <p>I must call the mobile department.</p> <p> </p>
Hi shezisc
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM235811
Regards
Luleka
Telkom Social Media Team
Hi shezisc
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM235811
Regards
Luleka
Telkom Social Media Team
I have never been contacted about this query at all. I am not surprised, Telkom has never been good to clients.
It turned out that my wife's account was charged R640 for this service which she spoke to the agent about and now they are running away. She is busy trying to cancel this service because NO SERVICE WAS RENDERED to her and they keep on saying they are coming back.
Ridiculous!
I have never been contacted about this query at all. I am not surprised, Telkom has never been good to clients.
It turned out that my wife's account was charged R640 for this service which she spoke to the agent about and now they are running away. She is busy trying to cancel this service because NO SERVICE WAS RENDERED to her and they keep on saying they are coming back.
Ridiculous!