vG
vivienne G

1 reviews | Active since Jul 2011

24 Aug 2015, 14:23

Pathetic service for New Business

After waiting since May 2015, to get my line cancelled, reactivated, billing disputed and apply for a new line, I AM STILL WAITING!!!!<br> <br> Everyday, I call and am told a different story, which doesnt evene correspond to the previous story. Then I get a staff member calling and confirming the new line, only to find out there was no such thing a day later.<br> <br> I am at my wits end in trying to get Telkom staff to assist with EXACTLY WHAT THE DELAY IS , as no-one seems to know!!!<br> <br>

0
Replies (1)
Telkom
Telkom's reply24 Aug 2015, 15:10
Official
Hello vivienneg,

Thank you for bringing this matter to our attention:

We are currently investigating your issue and we will revert back to you with feedback.

Your Social Media reference number is SM137831.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo
Telkom Social Media Team
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