Pathetic Service for Fault Loging

<p>My Telkom wireless home phone hasn't been working for over a month now. I took it to two stores and was told they could not assist. I called in and logged a fault report and they said they will trouble shoot it and call me. or get a new phone delivered to me. i waited a week and then called to follow up and when I did, they told me that the fault was not logged correctly. Justin told me that I will hear from a technician the next day, which didn't happen so i gave them 2 days and called again. They told me the same thing again that the falut was not logged correctly and it didn't go into the que. I spoke to carol who put me on hold for a long time. that i cutr the call and called back and spoke to a supervisor Vukile and he promised that he will get someone to call me by 15:00pm the next day. It is now 3 business days later and still no service. Just pathetic. They behave like we doing them a favor, what they dont understand is that we are paying them for a service. I'm cancelling telkom and will try neotel out. I will never recommend telkom to anyone. they have lost a good paying client. </p>