Pathetic service

Highly disappointed!!!

My contract was up for renewal. Had an agent call me. Selected the phone I wanted. Went to the whole process and was told that I would get the phone in 3-5 days. Its been 8 days. No contact from Telkom at all. I decided to call in today, only to be told that the phone is out of stock and the agent wasn't supposed to go ahead with the deal because stock was low!!!!Utter ****. I am unable to cancel now because everything has been processed. I have to wait for stock and they can't tell me when they will be receiving the stock!!! Quick to take your money but slow to deliver 😡