Pathetic service

Star rating for fibre optic division enquiries, - 10. I responded to an ad re internet with Telkom's fibre optic network. I was told and asked them on Friday the 21st of July 2023 to phone me back in order to provide the addresses for services needed. They never phoned me back. 27 phone calls later and I am being told to phone back in an hour as they're experiencing problems, I get cut off, phone gets dropped, hear them chatting to each other whilst I am holding on and wasting my time and airtime. No wonder Telkom is struggling financially. Their staff are rude, unhelpful and unprofessional.