Pathetic service, every time.

Telkom deserves a 0 star rating. Every customer service agent I've spoken to has been incredibly slow and rude. In addition to not knowing how to do their job, they also seem to not know how to use their system as they love putting customers on hold for long periods of time, until you eventually get tired of holding and hang up - if they don't just decide to cut the call before getting back to you themselves. I was just speaking to Thabo now and asked that he send me an email confirming the status of my account and he proceeded to put me on hold (even though I asked him not to) and cut the call after keeping me on hold for another 10 minutes or so. Surprise surprise - no email received!

After messing up my billing numerous times and the pathetic service I've always received from you, I can't wait to not have to deal with you people again.