Pathetic Service

On 15 March 2021, after applying for Telkom LTE, I received an email stating that my sim card has been handed over to courierit for delivery which will take 3 to 5 days. This is for uncapped LTE @ R849 per month.Today is 23 March 2021 and no package received. Upon me following up to the courier company they advised me that they never received the package. Telkom doesn't know what's going on and after 33 emails back and forth, I received an email saying that the order has been cancelled. So me as the customer is sitting and waiting but in the meantime the order was INTERNALLY cancelled. No one at Telkom knows why and all I get is be patient. Well you know what Telkom. You told me all sorts of nice things when I app**** just to close the deal and get my business but you dont deliver. Now I wonder how your service is going to be once I do get the package....? After reading all the bad reviews I think I will take my business to Vodacom or MTN.