pathetic service deluver telkom

telkom or should i say helkom. my line has not been working for a month now. i called reported this on the 23rd of july. someone came out to inspect. went to the box and told me the cable is damaged and it needs to be replaced. i was told this was going to be sorted in about 3 days time. well guess what it never was. numerous calls to the call centre. and im being told is going to be sorted. visit to telkom gateway branch last thursday spoke to Lwazi who was so useless gave me a sim as i had a ****le .doesnt register it.so back yo telkom i go on sunday. spoke to branch manager Warren who said he escalated and he will get feedback monday or tuesday and he will call me. great. i asked him you got my number? yes i do. guess what! im still waiting for that call. i called the callcentre again yesterday to be told that my line will be sorted today. still no line or adsl.your call centre branch and the ones that respond online are so damn useless.so fast to send me a full months bill that i got to pay for.