Pathetic Service Delivery - LTE

During the first week of December I responded to the advert which indicated the following, LTE uncapped at R599. The site then advised that I would receive a call from an agent, 1 week later still no call so I phoned 10213 the sales number to lodge an inquiry and purchase the deal. the first agent named Jackie actually the cut the call on me and never called back which left me frustrated to say the least. a week later I spoke to lady named Slindile ( might be spelling error) who advised that I needed to redo the application on the Telkom site, I proceeded to do same and she appeared a little frustrated with how long I was taking ( however this is exactly why I NEED LTE) nevertheless she proceeded to advise me to await a ticket number and was disingenuous in her approach to \get rid of me"whereby she indicated that she would call me the very next day to complete the application. i obliged it is now into the New Year and still no response. Further to this I have used the Facebook platform and even when indicating on Facebook my issues i did no receive any feedback. To add insult to injury"