Pathetic service delivery

<p>Telkom called me at my business to offer me a new adsl package. I was given the details and agreed the to deal. The order was put in on 1 december 2016. I was to receive an adsl router and a mifi router and a sim card. The adsl router was delivered on 23rd dec 2016 and the mifi router on 20 jan 2017. The order has still not been completed the sim card not activated. They promised to upgrade my speed that has not been done. They said the adsl router and mifi router is part of the deal they charged that to my bill. I have called numerous times and all they say is we have escalated the matter. The service delivery has been very poor it has been almost 2 months and still this order has not been completed. This is totally unacceptable for a big company like telkom. </p>