Pathetic service deliver and no customer care service

Telkom customer support reached out to me on WhatsApp regarding my fiber line. 3 weeks with out fiber as none of the different departments work together. Get transfered from one department to another. Spent over R300 airtime. The customer care agent on WhatsApp leaves your messages blue ticked and does not respond. Called in several times to get my line activated and still all I get told is that this hasn't been done this hasn't been updated. Absolutely disgusted in the level of service and commitment from telkom. No one wants to assist. All they do is pass you over to the next person and still I as client have to bare the brunt. Places like these need to be shut down, they don't deserve a place on the South African consumer market. Or any market for that sake. CEO needs to wake up and open his eyes. You are losing a lot of business due to your poor customer service and management.