Pathetic service

Telkom is a **** I cancelled my contract with them March the 20th cancellation reference number: ***3. I got it from the consultant by the name Mootsa. The debit order of R439 from Telkom still went off, I want someone to explain to me why when the contract has been cancelled. Yes my account was handed to collections Nu debt but I have arranged with collections department that I will be paying R100 every month via deposit and I was given an absa account for deposits.

I want to know what Telkom is still doing on my account when I cancelled the contract with them? .I am now dealing with collections department and the debit order that went off is not from Collections but from Telkom. I want that debit order reversed immediately. I won't be reversing it on my end as it's affecting my credit score

I have been calling for assistance with no help except being sent around from different departments.

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