RO
Ryan O

1 reviews | Active since Mar 2020

12 Mar 2020, 12:08

PATHETIC SERVICE!!!!!!!!!!!!!!

This is absolutely pathetic from the largest Telecoms and ISP in the country. After having spent the half of 2019 trying to get the object number for my fibre line from Telkom so as to go with another ISP because they couldn't deliver in the 1st place, they had all the excuses as to not give it ,( one of it claiming its been given to another ISP client) after all of that I had decided to go back to Telkom.. to try and get this service up and running for my family beginning of Feb this year....Delivered the router after all this with object number now suddenly allocated via Vuma- to now waiting for an Engineer since then, Numerous calls to them resulting in NO JOY!!!!!!!, speaking to a different person each time, provided reference numbers...to calling back to another who answers who say there is no record of such ref....no. Telkom is *********** and has no idea as to what they are doing, capturing my address incorrectly to constantly telling me its being updated ...whilst all of this had me calling them over the past month on numerous times with the same thing -going around in circles......once again i tried this morning and I'm told my order is again cancelled cause the address is incorrect with it constantly being updated by me giving them my details. They are so nonchalant i believe they wouldn't even give DAMN about this review/post. I lost track to the number of poeple i already spoke to @telkom.

PATHETIC SERVICE: i am to afraid to try and go with another ISP because it will just be another uphill to try and get the object number from them...which they have all the excuses for not to release....

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