Pathetic service - creating problems yourself that you cannot fix
<p>#cross-line 980CRZ120117</p> <p>Reported 1st problem 12 January 2017</p> <p>Reported 2nd time 19 January 2017 again telephonically. 1st Report was closed without confirmation from client. This is bad supervision and bad procedure given the nature if the work. Even worse if the work is subcontracted to a third party.</p> <p>Reported at Telkom shop in Greenstone on 20 January 2017.</p> <p> </p> <p>Today is the 21st January and still nothing has been done. </p> <p> </p> <p>This is what happens when a company holds an outright monopoly in the land line business. Clients are treated like dirt!!! Citizens are treated like dirt!!! No real recourse. Last year I cancelled my ADSL after months of struggling to fix a simple issue. I went to the competition. Now this ... a simple crosslinks issue. Are your technicians that *********** that they create problems they cannot fix?!</p> <p> </p>
