PH
Pascaline H
1 reviews | Active since May 2018
15 May 2018, 15:08
Pathetic service. Cancellation taken 2 years to sort out
I have been handed over, I sent my cancellation form in October 2016 and to date I'm being charged for a month to month contract.
Resent my cancellation to ********** on 30 April and spoke to her and she assured me that someone will call me to action refund. Now she is ignoring my emails and I just received a hand over sms.
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Pascaline H's updateReviewer Update
04 Jul 2018, 11:37Telkom is useless. Social media team responded to send my details privately and since then they have gone quite. They respond to make it seem that are doing with the issues on this platform but on the background they are doing nothing.
I have no options to take the matter to the ombuds. Time consuming but I'm left with no choice. I would not recommend telkom to anyone.
PH
Pascaline H's update04 Jul 2018, 11:37
Reviewer Update
Telkom is useless. Social media team responded to send my details privately and since then they have gone quite. They respond to make it seem that are doing with the issues on this platform but on the background they are doing nothing.
I have no options to take the matter to the ombuds. Time consuming but I'm left with no choice. I would not recommend telkom to anyone.