PATHETIC SERVICE-CALL CENTRE

I PURCHASED A DATA BUNDLE O N THE 12 SEPTEMBER 2015. THE MONEY WAS PAID FROM MY BANK ACCOUNT BUT NO DATA WAS RECEIVED. i WAITED 24 HOURS TO CONTACT THE CALL CENTRE AND THE ENDLESS FRUSTRATION, LACK OF COMMUNICATION AND JUST DOWN RIGHT IDIOTIC RESPONSES FROM THE CALL CENTRE STAFF BEGAN. I HAVE SPOKEN TO NUMEROUS PEOPLE SINCE THEN....ONLY TO BE TOLD THE IDIOTS WERE NOT ACTUALLY CREATING CASES(MAYBE THEY DO NOT HAVE COMPUTER SKILLS?)<br> THE CASE NUMBER I CURRENTLY HAVE IS:***9. I SENT CONFIDENCE [Email Removed] MY PROOF OF PAYMENT ON THE 13 SEPTEMBER 2015 AND RECEIVED NO RESPONSE TO DATE. CURRENTLY MPHO KUBEGA IS WORKING ON THE CASE BUT CANNOT PROBABLY USE A TELEPHONE TO PROVIDE ME WITH AN UPDATE.....ALL I WANT IS MY R139 REFUNDED TO ME....IT'S NOT ABOUT THE MONEY, IT IS THE LACK OF INCOMPETENCE AND VARIOUS VERSIONS OF STORIES I AM TOLD EVERY SINGLE TIME I CALL. TELKOM SHOULD PLEASE CHECK ***'S CALL CENTRE RECORDINGS AND INVESTIGATE. NEXT STEP IS THE OMBUDSMAN!!!<br> I CALLED WHENEVER I COULD FOR THE PAST 4MONTHS AND TODAY I WAS TOLD AS THE SIM IS NOT REGISTERED ON MY NAME(MY BF'S RICA'D MY SIM), I CANNOT BE ASSISTED...ARE YOU FREAKING KIDDING ME??