PATHETIC SERVICE BY TELKOM MOBILE LENASIA STORE

Good day<br> I would like to express my bad experience with the telkom mobile store in Lenasia, apart from the customer service being pathetic the level of urgency and inconvienice displayed by this provide is much to be desired for.I was due for an upgrade on my telkom mobile of which i was advised by the Call Centre to go into the store of which i have done so.The store then requested me to complete my details and promised that they will have stocl of the phones by the Thursday of which i went to collect my phones on the Saturday.When I arrived at the store they then said that the stock disnt arrive theyll have it on Thursday, I then asked as to why the service agent did not notify me that the stock didnt arrive he didnt have an explanation but blamed it on the slow delivery.I then went back the next saturday of which the service agent did not even bother to access my profile but said that they dont have stock and they will let me know BECAUSE OTHER CLIENTS HAVE BEEN WAITING OVER A MONTH FOR THEIR STOCK AND THEY WILL LET ME KNOW AS I AM NOT THE ONLY ONE.I then recieved a bill that my telkom account has now reached twice the billing amount agreed to and I upgraded in due time.