Pathetic Service By Telkom Again

<p>As I have stated before that Im due to a refund of R1576 some change. Ive called in many times to the Telkom Call centre and I've been told I will receive this within 7 working days, up until now I am still waiting and months have gone past. I was also told I will receive a call from the billing department, which I waited so long for. Only after telling my story on Hellopeter and publicly exposing this corporate company, I do get a phonecall. Shame on you Telkom.Telkom is pathetic with communication. A simple phone call or email will help the situation by I guess not with Telkom. So today a lady by the name of Fikile Tshabalala called me from the Centurion branch which is the billing department stating im due to a credit of R254.55. So I told her about the initial amount that's due to me, she says there was other fees that needed to be offset. I clearly do not agree to this as in the beginning I was told to pay a closing amount of R4105 frm MBDCS attorneys, which i paid in full, so what other fees i'm owing I do not understand. Clearly accounting systems are poor at Telkom or Telkom has employed staff that are *********** for their job. I will not settle for R254.55 because Telkom is messing around with me and using MY MONEY which was due to me. I think Telkom should intervene with immediate effect as this is taking absolute advantage over their customer and also reflects very negatively for a company as such.. This is ridiculous for a corporate company to behandling sitautions and funds in this manner. I am absolutely upset and as a customer I need debits and credits of where this amount of money has gone to because I was told that I will receive R1576 some change. I await feedback a.s.a.p</p>