zC
zuleckha C
1 reviews | Active since Jan 2013
23 Nov 2015, 15:37
PATHETIC SERVICE AT TELKOM STORES
I app**** for a contract at the Cresta branch and was advised they would keep the last handset for me however could not process my application as they were offline. I went back to the store 2 days later and was told my application was not processed. Waited two weeks with no feedback and decided to go back to store to be told my application is still not process. <br> <br> I decided to visit another branch only to receive pathetic service. This is the Rosebank branch, I waited two months with no updates and barely got responses when I emailed the consultant at Telkom. I often received one word responses. No stock.<br> <br> Pathetic service.!!!!
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Replies (1)Telkom's replyOfficial
23 Nov 2015, 16:10Hello laika7,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM170609
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM170609
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply23 Nov 2015, 16:10
Official
Hello laika7,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM170609
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.
Your reference number is SM170609
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
