HO
Hannes O
1 reviews | Active since Nov 2014
07 May 2015, 16:51
PATHETIC SERVICE @ TELKOM ROSEBANK
I would like to express my gross disgust in the service provided by Telkom Rosebank. After sitting there for 6 hours to get my device then I was told that my device was not there after they promised it was there and then had to settle for another device! They then said that I WOULD NOT BE BILLED FOR THE CANCELLED CONTRACT! Well that brings me to this point. I am being billed for it.<br> <br> This is not small money. We are talking of about R1049.70 which is utterly pathetic after promises were made that it has been removed!!
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Replies (1)Telkom's replyOfficial
07 May 2015, 17:06Hello HannesOlivier29,
Thank you for making contact.
We do value your business.
We will have our Collections Team investigate the charges as per the cancellation and feedback to you accordingly.
Your social media ref: SM109261.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do value your business.
We will have our Collections Team investigate the charges as per the cancellation and feedback to you accordingly.
Your social media ref: SM109261.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply07 May 2015, 17:06
Official
Hello HannesOlivier29,
Thank you for making contact.
We do value your business.
We will have our Collections Team investigate the charges as per the cancellation and feedback to you accordingly.
Your social media ref: SM109261.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Thank you for making contact.
We do value your business.
We will have our Collections Team investigate the charges as per the cancellation and feedback to you accordingly.
Your social media ref: SM109261.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
