HM
Hloni M

1 reviews | Active since May 2018

08 May 2018, 16:44

Pathetic service at Telkom Eastgate branch

A very pathetic service been coming to the Eastgate branch over 5 times already no one is activating my Cancellation contract from 2012 which I paid till 2013 since it was a 2year contract.. Am still being billed and my name is affected badly on my credit records.. I just want a settlement letter since I do not owe them anything... And now it is said I owe then R1300 I no nothing about.. So am sick and tired I just want a settlement letter.... This branch should be closed down since they are useless

0
Replies (1)
Telkom
Telkom's reply22 May 2018, 10:16
Official

Hi

Thank you for contacting us.

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you.

Interaction REF: AI***

Regards


Hazel

Telkom Social Media Team