Pathetic service at Call centre for new contracts

<p>I had completed a tellephonic application on 02/01/2017. 30mins of my call and firstly there was no reference to the application but a consultants name. Then only to call again a week later and find the consultant not available and no application on the system. The next call days later and found that it was captured but not approved (2 weeks later), but the consultant mentioned all was in order on the initial app.</p> <p>Nevertheless, next call spoke to the team leader Krubin and he mentioned all in done, 5 days for courier but still no luck. a week later and no one can find the order, by this time i have an email and i have been debited???????. By the 6th or 7th call, found that Kribun has resigned " CAN UNDERSTAND WHY" .</p> <p>Its the 28th , and telkom has not returned my call or coresponded in any way from their side.</p> <p> </p> <p>PATTHETIC SERVICE , ESPECIALLY ON NEW CONRACTS ????</p>