YJ
Yusuf J

1 reviews | Active since Mar 2017

01 Mar 2017, 16:20

Pathetic service as usual.

<p>Dennil was acting *********** as if he has no idea on what it's like to be a customer. The website is the worst ever to use, it refreshes every 20 seconds which clears whatever was typed, I asked Dennil to bear with me while I typed a message, but he very rudely ended the chat while I was still busy! I will be moving all 3 contracts from Telkom because of this, as this is not the first time my chats were ended in this manner. </p> <p>I feel that a zero star rating should be app**** to Telkom. </p>

0
Replies (1)
Telkom
Telkom's reply02 Mar 2017, 10:13
Official

Good day Yusuf,

We have escalated your query to the Manager for further assistance.

Please accept our sincerely apologies for the level of service you have received.

Regards,

Busi

Telkom Social Media Team