Pathetic service as per usual

I wonder how Telkom keeps themselves a float. They are yet to provide proper decent and honest service. <br> <br> Please explain how you can send out a sales person requesting clients to join the \new generation"network but actually can't provide the service to the client. I went thru all the application process and yet you actually can't provide what the agent is trying to sell. <br> <br> How can you then cancel and order and not actually inform a client? I am left trying to speak to *********** call centre agents that have absolutely no idea of the order or status. <br> <br> I speak to an agent that says I can migrate and she promptly changes my internet password without consent leading me to believe that there is an issue because I cant get my router to connect to the internet.<br> <br> You really need to fix your customer service and product knowledge urgently as it is a complete joke. <br> <br> I have absolutely no faith left in the service \""offered\"" by telkom. But I know that NOTHING will be done from Telkom side. Empty promises and poor service is all I will get. <br> <br> Also to be forced to pay for voice line rentals when all I want is ADSL is also disgusting and a *******. <br> <br> <br> <br> """