Pathetic service and totally ***********

<p>I signed up for a telkom mobile contract in december 2016. I chose to pay via debit order and was set to the 5th of every month. They assured me that it would go off on the 5th of January2017. 5th of Jan passed and no debit order went off. I did not receive statements either. I called on the 10th and they gave me a long ****py story about how it will go off on the 5th of February. On the 3rd of February i get an sms from telkom sayin my account is in arrears and i should pay or else i would be cut off. I called the 081180 number and they said im not in arrears and it will go off on the 5th of February. It is the 6th of February and nothing has went off. My bill is just escalating and i cannot afford to pay 3 months bill in once. Theres a reason its supposed to go off monthly. The staff are pleasant but totally confused and uninformed. Telkom should wake up and sort out problems or else they will lose many more customers. I ever regret taking out a contract with telkom mobile. It may seem cheap but they give you cheap service. I do not want to get cut off and be stranded for your incompetence. Run a real business or none at all!!!</p>