DB
Debbie B
1 reviews | Active since Feb 2015
19 Feb 2015, 08:04
Pathetic service and same downtime every month!
One week after reporting landline and ADSL down, still no communication from Telkom, even after escalating the fault. This is the third month in a row our landline and ADSL has been down for a week at a time. Trying to run a small business with this kind of pathetic service is impossible as relying on cellphone and 3G is costing a fortune. Telkom, get your act together and jack up your service!
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Telkom's replyOfficial
19 Feb 2015, 10:18Hello Debbie Bell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90508.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90508.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Telkom's reply19 Feb 2015, 10:18
Official
Hello Debbie Bell,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90508.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM90508.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team