Pathetic service and processes

<p>Telkom the Glen: waited in the queue for 27 min before been helped (other customers walked out due to such a long wait), dealt with a agent that didnt even raise her head to look at me, bad attitude, unfriendly, unhelpful. Was not given any reference number. Store doesnt have a contact number to even check the progress of application. Call centre handed me over to 4 different people before someone checked the system. Was told that no application was received and i should go back to the telkom the Glen. Call center manager agreed to send email to branch to call me - no call was received. </p> <p>This is pathetic Telkom. Not how you run a business.</p> <p>All i was trying to do was migrate to a higher package.</p>