Pathetic Service and LTE Product

<p>I took out the unlimited LTE package in August 2015 and it worked perfectly until August 2016. At night it is so slow that my upload speed is slower than my download speed. I have been phoning and logging calls ever since and keep getting reference numbers and told that a technitian will sort out my issue. After numerous calls I'm STILL WAITING FOR A TECHNITIAN TO SORT OUT MY ISSUE. On Friday night the coverage in the area went down and now I cannot do anything on the internet.</p> <p>To top it off, they you lock the consumer into a 24 month contract wHere we pay large sums of money FOR SOMETHING THAT DOESN'T WORK ANYMORE.</p> <p> </p> <p>I want to cancel this contract and GET A REFUND for the last 5 months for paying for something that does not work. I WILL EXERCISE MY RIGHTS IN TERMS OF THE CONSUMER PROTECTION ACT if this does not get sorted out in the next 48 hours and I get a refund.</p> <p>I still have all my reference numbers as proof that NOTHING EVER GETS DONE.</p> <p> </p>