PATHETIC SERVICE AND LACK OF SERVICE DELIVERY

The service at Telkom is pathetic. I am tired of going to the telkom branches every week because of the same problem. My wifi stopped working the end of January its still not working. On the 12February I wen to the Waterfront, they said the account has been closed and they didn't give the reason they just said they don't know. I then App**** again and I was told it will be sorted in 10 days, after that 10 day I called for the follow-up they said on the system it said its active. After a week a router was delivered by a courier company. I called and I was told the technician will come. 2weeks later I then went to canalwalk we had to re-apply and the said it will work. Its still not working. Last week friday I went to Cape gate, they said they will request the call centre to call me. Today I took the router to the store, they said its working. When I got home it wasnt working. I tried to call 10210 I cant get through. I AM ****ED