Pathetic service and *********** call center. What a waste of time and effort!!!!!!!

Worst experience ever!!!! Nobody seems to know what they doing. Moved house and was told that the area we moved to doesn’t have open serve fibre which we had previously. So we must cancel the account and do a new application for metro fibre which was done over the phone. Phoned in to follow up after a week and was told the order was canceled as metro fibre doesn’t service the area. Made another application because there is a metro fibre box in the house a d confirmed that metro fibre does service the area. Followed up after a week to be told that it was a duplicate order and the 2nd order was again canceled. I asked to speak to a manager and was told that manager’s work from home on a Friday and there is no way of getting hold of them. We then decided to go the the store and do an application. We did an application on Sunday. Today I phoned again to find out about the application and was told there was no application that was processed . After 3 weeks still no fibre 🙈🙈🙈