DM
Douglas M

1 reviews | Active since Feb 2012

08 Feb 2017, 14:35

Pathetic service and feedback

<p>Telkom line (phone and ADSL) down since 21-01-2017 - this is week 3. Really, the feedback provided via SMS and on the "track a fault" site is useless. The site says "We are aware that your line is currently down and we are working hard to get this up and running shortly." SHORTLY - what, is 3 weeks shortly? I work from home and am really fed-up now. </p>

0
Replies (1)
DM
Douglas M's update16 Feb 2017, 07:43
Reviewer Update

Sick of Telkom's excuses - line down for 4 weeks now. I haven't seen a technician in our area for days now. Moving to a private wireless company who pride themselves on customer service. Looks like Telkom is begging their customers to go somewhere else.