NS
Nondumiso S

1 reviews | Active since Jun 2017

06 Jun 2017, 12:55

Pathetic Service and empty promises, failure to deliver

<p>on the 1st of June 2017, after writing my review about Telkom's terrible service and failure to cancell my contract after signing the cancellation form, I received a response that they'll keep in touch, now 5 days later nothing has happened. This shows how unimportant one can be as a Telkom customer. Telkom sucks at business. Can they close down since they don't realise the importance of customers that put food on their table? It's the same thing that they did in 2016, I called their call centre in December and they said they were going to call me back but only returned my call in February. This time I cannot wait until August, I want the contract cancelled as per agreement that was made in March otherwise I'll sue Telkom and also make sure that they pay the money that they deducted in April and May as well</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2017, 15:07
Official

Good day Nondumiso,

We sincerely apologize for the delay.

We will follow up with our team and revert back to you.

Regards,

Busi

Telkom Social Media Team