Pathetic service, and empty promises

On the 25/07/2015 I ordered a telkom bundle for 10mb adsl. I was told I would be kept up to date via sms and contacted by the technician. Weeks later nothing, so I started to log calls and escalations with the call center. They told me that the order was with a technical team and they would attend to it before the end of Septemeber. I finally recieved notification that my order would be fulfilled on the 01/10/2015 via sms. I confirmed the day via the online confirmation sms. I had arranged to take leave in order to be home the whole day. The evening before the 30/09/2015 at 17:02 I receive a message that I assumed was a confirmation for the next day. Only upon closer inspection the next day while waiting for the technician did I notice that the date changed to the 21/10/2015. No one can explain why when I asked, the technician is unreachable and no one ever phones me back. So after over 2 months i must now continue to wait at least another 3 weeks to maybe get internet or maybe not as this is the 3rd time the date has changed. I must continue to put up with no service, and pathetic excuses. I would not recommend telkom for anything anymore. Helkom is a 100% accurate description.