Pathetic Service and Data protection breach from Telkom

Telkom service is pathetic, never in my life have I received such poor services from a service provider.Telkom Mobile Johannesburg breached Data protection on my account.I had to ask Cynthia Gugu Subiya, a customer service agent 20 times to speak to a manager, she refused to escalate my call, her manager was busy with "other stuff" Then after waiting on the line for one hour the *********** manager "Busisiwe Sibamba" was condescending and rude, she also breached Data protection and while having my personal profile open, her phone rang.How does telkom prevent ***** when they allow team leaders to have their cellphones open with our bank details exposed.I was refused the Telkom policy on how to receive this call recording and sent from pillar to post.Telkom kept blaming the store, the store is blaming the billing department, but guess what Telkom SA , how is that my problem???

I want someone to contact me from the compliance department immediately and expect a call back from the operations manager Tumelo Mohlatlole.2 hours , I was on this call for the team leader to drop my call.How does Telkom explain such putrid service and irresponsible behaviour with our account information.You have no excuse for breaching Data protection or the service agreement.

Telkom