Pathetic Service and bullism from Telkom

<p>I am deeply disgusted by the bullism and pathetic service received from Telkom mobile. Last week on Friday I learnt that Telkom has blacklisted me for a wifi that I requested from them, the Transunion said the amount was R594,60. On Saturday I went to Telkom offices to get to know why did they blacklist me as:</p> <p>1. They did not go to my bank for a debit order as agreed with them</p> <p>2. No statement was received from Telkom on my email, postal address and residential address</p> <p>3. No follow up was made by them. </p> <p>On Saturday I went to Telkom Eita store and the lady at the store said I must call their call centre as she could not view my account. I got through to the call centre and Lindsay Jacobs logged a query for me as she could not explain all the answers above and now the amount was R2191 which she could not tell me what it is for. The claim number logged was ********** 5. In order to expedite the payment of this I asked her to give me the number for the back office so that I can follow up on Monay the 16/01 for the statement before I could pay as she could not view it. She promised me a letter that I would receive from Telkom saying that Telkom is looking into the matter by Monday 16/01</p> <p> </p> <p>I called the call centre again and spoke to an arrogant Thembisile Ndabane who indicated that I must just pay the money now and query later if I want my name cleared because they cannot issue the letter unless I pay and she can give me bank details. I again asked to speak to the back office and she could not give me their details, meaning that I cannot escalate my problem, its either I speak to her or no one at Telkom.</p> <p> </p> <p>I still need someone from telkom to speedily assist me on the matter as I need to clear my name for a job interview</p>