Pathetic service and BAD FOR YOUR COMPANY

I recently installed a landline at home, I just called to query why the amount was so high as I have not even used the line as yet, so I called in and waited for a while before speaking to someone who had to transfer me as I went through to the wrong department, after waiting for 15 minutes I finally got through to this pathetic excuse of a call center consultant, Bonakele Thabekulu. . . no manners, no way to speak to clients, no patience. as a sales manager myself I interview candidates daily and I can assure you this so called \consultant\" would not even pass the telephonic interview stage let alone be allowed to talk to clients.<br> Telkom, this is a terrible reflection on your company, please send your staff for EXTENSIVE training even though I don't think it will help in this case as you cannot train someone to have manners. "