Pathetic Service and Arrogance

I had received an sms stating that my monthly spend limit had been increased, without my consent. Upon calling the call centre, was met with absolute arrogance by an ill mannered and uncouth Babalwa who had told me that such sms's are sent out and I should just not use the funds if I did not want the increase.<br> <br> Extremely upset by her response and further irritated by the fact that she offered no positive response or solution! To add further insult, she proceeded to end the call when I questioned her ability to do her job properly. This is totally unacceptable from the consultant and more so from Telkom itself. I want my limit to be capped at R0.00 as was my initial agreement and a guarantee that such an ill practice will not be repeated.<br> <br> Seriously Annoyed<br> <br> Mohammed Hoosen Khan