PATHETIC SERVICE AND ACCOUNTING INEFFICIENCIES

Account ID ********** 115089. I am tired of their inefficiency and poor accounting logic. Our account is being debited with R449 every month. Then last week we receive an sms stating that our account is in arrears. The account then gets debited with 3 months of installments in the middle of the month, without notification thereof. If the account is debited this month, I will this time not hesitate to take the matter the legal route, as well as all social media avenues, as this is now a second time battling with their accounting inefficiencies. I am expecting a Senior Manager to contact me on ********** 202 and on ********** as I want to cancel this contract immediately. You can contact Telkom until you are blue, you never get through to them, this after being on the line for 30 minutes at a time, numerously. I want confirmation that my account is up to date, in writing. PATHETIC!!!