Pathetic service and a waste of time. Telkom does not value their customers

<p>I have been battling with telkom for months now. Firstly I owned 2 landlines, 1 with adsl(mine) and one elsewhere(mothers). I requested a cancellation for my mother because she kept complaining about the line and even got a confirmation call and insisted that it was correct. Next thing i know i dont have any internet but my landline was active - I dont use it anyway. This persisted for afew days, i eventually went in to telkom to report it and nobody could help me, I literally kept getting blank faces from the agents. I battled for a month trying to get help with no change. Eventually a month later i was told my tin number was marked as closed and they needed to wait for a response from cape-town or they would issue me a new tin. I logged countless disputes and called to find out about it, my line was then suspended and i was told that i will only be able to recieve internet again once i paid the full fee for the month plus the suspention fee and the fee for the new tin which was not work.I took off work to sort it out and was told that telkom would credit me for my disputes as i refuse to be held accountable for their mistakes. I pay my bills in the first week of every month and get suspended every 18- 22 of the month - my bill is mailed to me and arrives around the 16th. I have complained countless times about this and telkom simply shrugs me off, even on social media like facebook. This is pathetic! Telkom does not value their customers</p>