Pathetic service after hours of calls still no service

Telkom by far gives the worst service ever...wait let me rephrase that...you pay them for a service they take your money and don't give you any service. I've paid my bill a week ago and still my phone line and internet service is suspended, after 6 calls costing me R300 by holding on for someone to assist me and by the 6th person who is the supervisor. Samantha tells me she will see what she can do but she will definitely call me back...the day is almost gone and I'm still waiting for the supervisor to contact me, explaining why an account I have paid for I cannot use. Absolutely pathetic service. I wish someone that has half the brains to fix this would read this and unsuspend a service I've paid for so that I can use it.