Pathetic service after applying for advertised specials

I upgraded to a Black Friday special on the 25th November 2017. To date I have not received a call back about this. Half a dozen calls later to 4 different numbers which I had to make, waiting for over 30mins on each call, I am still being pushed around to different call centers.

Pushing to get your subscriber numbers up by having endless specials is not worth it if you don't have adequate support to follow through with clients. I am totally dissatisfied with the lack of service.

My advice to the public is rather go to another service provider where the after sales service is at least satisfactory as opposed to Telkom where it is non-existent.