Pathetic Service

This morning around 07:55 I had recharged my account with R30. I bought Monice deal for R16 1GB, I was given 570MB and billed R28.50. I do not have R28.50 option on my menu even took screenshoots of my menu for today. I've been calling telkom to rectify this error they keep in sending me from one end to another. I even asked to speak to a manager, no consultant could give me a manager in charge. I am sick of this already because there's not way I could purchase 570MB for R28.50 whereas I could've recharged my cell c line and get 2GB for R45 it doesn't make sense at all.

I am requesting Telkom to give me data that was due to me and refund my airtime.