Pathetic service

On the 4th of June I sent a request for my LTE line to be cancelled as we have had fibre installed. Still receiving bills for this line, it is impossible to get assistance from Telkom when needed. It does not matter the channel you use, calling, going to the store and online chat have tried them all but zero assistance. This is so annoying and frustrating at the same time. Don't understand why they offer services if they do not intend to put in effort to deliver to clients.

Telkom service delivery is beyond horrible