Pathetic service.

I have been with Telkom for far over a decade. They keep deducting my money every month but keep suspending my line. I call in to get assistance and for some odd reason NOBODY can help me. They keep putting me from 1 department to the next. I am so frustrated not even the branch can assist. This is absolutely pathetic and will definitely remember this when they call me to take up more products. SICKENING!!