Pathetic Service

After about a week and a half of having my service suspended, still nothing has been done. I have called multiple times (from 1 Jan 2020), only to be told they are logging a call for it to be unsuspended, I was even told to go into a store which I did twice, I was then given a case number (***2) only to find out that an agent I had spoken to logged a request to suspend my number (I have never authorized this). I wish I could say that my service was suspended due to non payment but my payments on all Telkom contracts are up-to-date.

It is now the 11th of Jan and I have received no resolution. I have been more than patient and understanding with the lack of service that I have received from Telkom. It seems like you guys don't know what you are doing, which as a customer is not only frustrated but pathetic.

I am absolutely appalled by the service I have received. The lack of work ethic, communication and competency is astounding, it is no wonder that Telkom has such cringe worthy reviews on Hello Peter.